Privacy policy

Last Updated: July 17, 2025

Welcome to Jammu Nuts. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently, in compliance with the laws of India.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make purchases, or otherwise interact with our services (“Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy and our Terms of Service.

1. Information We Collect

We may collect the following categories of personal and sensitive personal data:

  • Contact Information: Name, phone number, email address, billing/shipping address.

  • Payment Information: Credit/debit card details, UPI info, transaction IDs (processed securely via Shopify and payment gateways).

  • Account Details: Username, passwords (encrypted), and communication preferences.

  • Order and Usage Data: Items viewed, added to cart, purchased, returned, or reviewed.

  • Technical Information: IP address, browser type, device type, location, and cookies.

We do not knowingly collect or store information from children under the age of 18.

2. How We Use Your Information

Your personal data is used for:

  • Fulfilling orders, processing payments, and delivering products.

  • Sending order confirmations, updates, and relevant communication.

  • Marketing promotions and personalized offers (only with your consent).

  • Improving user experience through analytics and customer feedback.

  • Complying with legal requirements and resolving disputes.

  • Preventing fraud, unauthorized access, and illegal activities.

3. Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

  • Trusted third parties (e.g., Shopify, payment gateways, delivery partners) for operations.

  • Legal authorities, if required under law or in response to legal requests.

  • Marketing & analytics partners, but only with anonymized or non-personally identifiable information unless explicit consent is given.

  • In the event of a merger or acquisition, user data may be transferred to the new entity.

4. Security and Retention

We adopt reasonable security practices and procedures, including SSL encryption, firewalls, and limited access to your personal information. However, no online platform can guarantee absolute security.

We retain your data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, and resolve disputes.

5. Your Rights Under Indian Law

Under Indian law, you have the right to:

  • Access and review your personal information.

  • Correct inaccuracies in your personal data.

  • Withdraw consent for data processing (where applicable).

  • Opt out of marketing communications.

You can make these requests by emailing us at: info@jammunuts.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and personalize content. You can manage your cookie preferences through your browser settings.

7. Data Transfers Outside India

Your data may be processed in countries outside India (e.g., Shopify servers). We ensure such transfers comply with applicable data protection laws, using standard security mechanisms.

8. Third-Party Services

Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing any information.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our Services implies your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or complaints about our privacy practices or wish to exercise your rights, please contact:

📧 info@jammunuts.com
📞 +91 60064-05530